AskQ Lifestyle Assistant (Maternity Leave Replacement)

The AskQ Team - Lifestyle Assistant (Maternity Leave Replacement) will be part of the Operations Team and, specifically, will provide support and work on members' requests (i.e. travel organization, restaurant reservations, on-site assistance at tourist destinations, event ticketing...).

We are currently looking for an 8-month maternity coverage - with the possibility of full employment at the end of the contract.


  • Direct customer support: by phone, email or chat;
  • Management of administrative requests (reservations, shipments, reservation changes, quotations etc.);
  • Search for travel quotes and any reservations;
  • Entering and processing customers’ data on CRM.
  • Customer requests tracking on CRM
  • Interaction with colleagues from other departments and suppliers, in order to exchange useful information for guaranteeing a high level of service to the end user.


  • Excellent verbal and written communication skills.
  • Previous experience in tourism / hospitality industry.
  • In addition to the Italian language, a fluent / professional knowledge - both written and oral - of the English language is required. French, Spanish or German are to be considered a plus.
  • Knowledge of Salesforce CRM is to be considered as a plus.
  • Excellent organizational skills: ability to plan work at a high pace, to work in a team and to manage the unexpected (problem solving).

Hours of work

  • Working hours: Work is based on shifts.
  • Workdays: 40 hours spread over 5 days per week (8 hours per day) - with two days off per week.

How to apply:

If you would like to apply for this role, please send your application to [email protected]

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